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HOW IT WORKS
CarBuyCo: FAQ
 
FAQ What is CarBuyCo?
Who runs CarBuyCo?
Where are you located?
What kind of cars do you buy?
How do you determine how much my car is worth?
Is your offer the same as the Kelley Blue Book price?
What’s the difference between an “up to offer” and a “guaranteed purchase offer”?
What if I owe money on my car?
Can I sell a car on behalf of someone else?
Can I sell a car owned by my company?
What if my car isn’t running?
What if I don’t have the title to the car I’m selling?
What documentation do I need to sell my car?
Is the person who comes to buy my vehicle a mechanic?
How will you pay me?
What happens to my car after you buy it? How do you make money?
How many cars do you buy?
What is CarBuyCo’s relationship with KAR/ADESA?
Isn’t this too good to be true? Where’s the catch?
Do you have a blog?
Are you on Twitter or Facebook?

What is CarBuyCo?
CarBuyCo, the car buying company, is a national car-buying service that’s dedicated to helping you sell your car. We’re revolutionizing the way people sell their used vehicles by offering a quick and easy alternative to going through a dealer or private buyer. In fact, we can guarantee a sale in as little as 24 hours.

Who runs CarBuyCo?
CarBuyCo, a subsidiary of KAR Auction Services Inc., is led by President Don Harris and Vice President Leslie Vander Baan. Both Harris and Vander Baan have extensive experience in vehicle trading and recovery, and a passion for the automotive industry. Return to top

Where are you located?
Wherever you are, we’re there. CarBuyCo has experienced purchase agents in more than 50 locations across the U.S. So, no matter where you live—Long Island or Los Angeles—we’ll come to you to buy your car.  Return to top

What kind of cars do you buy?
We buy any non-classic used vehicle regardless of its age or condition. That includes luxury cars, sports cars, work trucks and SUVs. CarBuyCo provides quotes on totaled cars from insurance payoffs, cars with an outstanding loan and we’ll even give you cash for junk cars! Return to top

How do you determine how much my car is worth?
Our purchase agents are well-trained industry professionals who have the knowledge and tools to set the appropriate price by simply asking you the right questions about your car. Return to top

Is your offer the same as the Kelley Blue Book price?
Kelley Blue Book (KBB) provides a range of “suggested values” for used vehicles, but they aren’t in the business of buying used cars—CarBuyCo is. This means our formulas are different. Ours takes into account a number of variables, including marketplace demand. The number we give you is the dollar amount you will see written on your check. Return to top

What’s the difference between “up to offers” and “guaranteed purchase offer”?
An “up to offer” is the maximum CarBuyCo is prepared to pay for your vehicle, pending confirmation of the details you provided. After we talk to you, and clear up outstanding questions, we’ll have the information we need to provide the “guaranteed purchase offer,” that’s the dollar amount you’ll see written on your check. Return to top

What if I owe money on my car?
If you still owe money on your car and your lender has your vehicle’s title, simply provide us with a payoff letter. CarBuyCo will work with your lender to obtain the title to your vehicle. If we buy your car for more than you owe, we’ll pay you the difference at the time of purchase. Return to top

Can I sell a car on behalf of someone else?
Yes. CarBuyCo has simplified the process of selling a car on someone else’s behalf. No matter what the situation, rest assured, we have the resources to help you sell any vehicle quickly. Just keep in mind that we’ll need all the appropriate documentation and that payment is made to the person named on the vehicle’s title. Return to top

Can I sell a car owned by my company?
CarBuyCo has a lot of experience working with companies of all sizes—we’re even prepared to purchase whole fleets of used vehicles. Simply provide us with the appropriate documentation authorizing you to sell the car(s) on your company’s behalf and we’ll finalize the transaction. Return to top

What if my car isn’t running?
We buy cars in any condition—even if your vehicle isn’t operational. We’ll even tow it away at no cost to you. Return to top

What if I don’t have the title to the car I’m selling?
If you still owe money on your car and your lender has the title, simply provide us a payoff letter. CarBuyCo will work with you and your lender to obtain the title to your vehicle. If you’ve lost the title, contact your local DMV to obtain a duplicate. A title is required to sell your vehicle to CarBuyCo. Return to top

What documentation do I need to sell my car?
When you sell your car to CarBuyCo, you’ll need the vehicle title or payoff information, the driver’s license of the person named on the title and, of course, your car and keys. Return to top

Is the person who comes to buy my vehicle a mechanic?
The qualified CarBuyCo representative who meets you will be one of our professional purchase agents. He/she is trained to evaluate and confirm that the vehicle is as the seller described. Our agents are fully capable of answering any questions you may have about the process or the quote. Return to top

How will you pay me?
When you sell your car to CarBuyCo you’ll be paid immediately with a corporate check. Return to top

What happens to my car after you buy it? How do you make money?
We remarket the vehicle through wholesale channels, meaning we make it available for car dealers to purchase. We are not a retail outlet and we do not sell to the public. Return to top

How many cars do you buy?
We receive thousands of inquiries and make hundreds of purchases each week across the country. Return to top

What is CarBuyCo’s relationship with KAR/ADESA?
CarBuyCo is a subsidiary of KAR Auction Services, Inc. KAR’s core business units include ADESA, a wholesale used vehicle operation; Insurance Auto Auctions (IAA), a salvage auto auction company; and Automotive Finance Corporation (AFC), a capital funding source for the used vehicle industry. Return to top

Isn’t this too good to be true? Where’s the catch?
There is no catch. We buy used cars. That’s it. Our promise is to provide customers with a stress-free, guaranteed selling solution—eliminating the uncertainty and hassle of selling your car to a dealer or private party. But don’t take it from us, read what some of our customers have to say. Return to top

Do you have a blog?
Yes. Click here to view Traction, our blog.  Return to top

Are you on Twitter or Facebook?
Yes, you can connect with us on Facebook at facebook.com/carbuyco or Twitter @CarBuyCo. We are always looking for ways to provide valuable content to our friends and followers. Return to top

 
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